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Rayhana Terms & Conditions

Updated at: 2/24/2026

Welcome to the Rayhana Kitchen Appliance website. These Terms and Conditions govern your use of our website (www.rayhana.com) and provide important information about our sales and distribution model.

1. Website Purpose and Sales Model

Currently, the Rayhana website operates solely as a brand showcase and product catalog.

  • No Direct Sales: At this stage, no financial transactions, payments, or direct orders are processed through this website.

  • Exclusive Platform Sales: All official Rayhana products are currently sold exclusively through the Amazon platform.

2. Current Market Focus (Amazon USA)

Our sales operations are currently active on Amazon USA. By clicking the purchase option, you will be redirected to our official Amazon store.

  • Transaction Policies: All purchases, payments, and shipments are subject to Amazon’s Terms of Service and Privacy Policy.

  • Customer Support: For orders placed on Amazon, please refer to your Amazon account for tracking and support. However, you may always contact us for product-related inquiries.

3. Global Expansion Roadmap

Rayhana is committed to bringing the motto “Roots in Modern Living” to kitchens worldwide. Our expansion plan includes:

  • Phase 1 (Current): Amazon USA

  • Phase 2 (Coming Soon): Amazon Europe, United Kingdom, and Australia

  • Phase 3 (Future): Integration with other reputable platforms including Shopify and TikTok Shop, as well as enabling direct sales through this website in later phases.

4. Intellectual Property Rights

The RAYHANA KITCHEN APPLIANCE brand, logo, designs, and all website content are the property of Pamika Company. Any unauthorized use of our trademarks or content is strictly prohibited.

5. Product Information

We strive to ensure accuracy in presenting product information; however, specifications and availability shown on the website are for informational purposes only. Final details, pricing, and availability are determined by what is listed on our official Amazon store pages.

6. Future Updates

We reserve the right to update these Terms and Conditions as we expand to new platforms and markets. Users are encouraged to check this page periodically for the latest information regarding our global availability.

Contact Us

For any inquiries regarding products or global distribution, you may contact us through:

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